Frequently Asked Questions


PRODUCT RELATED QUESTIONS

Smart Competitive Exam Preparatory Portal (SMART-CEPP) brings together the best of knowledge and technology; bundled into Smart packages so your valuable time is spent on making progress thereby reaching your goal quickly, efficiently, and economically.
Check out About page to know more.

SMART-cepp is a robust and feature rich web-based portal for competitive exam preparation. We provide you personalized set of competitive exam test package where you can practice the questions at your leisure and improve your test-taking skills.

We familiarize you with the question patterns of the competitive exams papers and provide support and knowledge needed to succeed in your exam.
You can learn quantitative and analytical concepts through our e-learning content that gives you practice across multiple key concepts and topics.

The need for registration is so that you can see your reports after taking a test and it will always be available for review, participate in blogs, forums, etc. etc. Registration is a very simple process…

You have the flexibility to test test either online or offline.
On "My Assessment" page, click the launch icon to take the test online.
To take the test offline, click the Download icon and the save the test in PDF format. Read the Instructions before proceeding.

SMART-cepp practice test facilitates you to take assessments for a specified number of attempts. It helps you to track your progression made in each attempt. Sign up now and take our free sample practice tests to see for yourself how easy and powerful it is.

Practice Test Algorithm is applied in practice test that renders questions. After taking an attempt the algorithm analyses your performance on each subject area and provides questions with the right mix of complexity in the next test. It provides simple and medium questions initially, and once you are strong in a particular subject area the complex questions are rendered.

The assessment system will randomly pick questions from the large pool of questions that are available in our question bank for each attempt you take.

Smart-cepp provides sophisticated reporting facilities with 3 different reports like progression report, status report and detailed test report. You can also see your test paper after each attempt to check the right and wrong answers. Hints are available to indicate which is the correct answer.

The reports are available immediately after completing your tests. You can track your progression made in each attempt and can also view the detailed test report. If you take the test offline, upload the answers to get your reports.

You can call our support team for any queries regarding technical problems. You can also write to us using our contact form or send us a mail to customercare@smartcepp.com

To create a blog you need to register at SMART-cepp.
Click on "Post a blog entry" link to create and publish your blog article.

Yes, you can send us a to customercare@smartcepp.com for support….

If your internet connectivity is slow or if you prefer to take the test offline, you can download the assessments from “My assessment” page. Click "Download" icon, and click "PDF assessment" link. A small window opens, select “Save file” and click OK. The PDF assessment gets saved in your computer. You can take a print out of the same and complete the test at your leisure.

Click “Test” tab to view test catalogue and sample assessments. You can try our sample assessments to and view your test reports in "My Reports" link. You can start taking the trial sessions as soon as you complete the registration.

PAYMENT RELATED QUESTIONS

Once your online payment is successful, the test you have purchased gets listed in "My Assessments" page. For cheque / DD payments it will be listed in the "Pending Orders" section in the same page. Once your cheque / DD is received and processed it will get active in "My Assessments" page.

Online payment is a very secure mode of payment. All online payments are processed through CCAvenue. They use 128-bit encryption and the latest secure technology to process online payments.

The following payment options are available:
Credit card: Visa, Mastercard, Diner's Club
Debit cards from your bank account (For 20 major banks)
Cheque / DD
Kinldy draw the Cheque/ DD in favour of
Expertus HR Private Limited
2nd Floor, Capital Towers,
180, Kodambakkam High Road
Nungambakkam, Chennai - 600034
TAMIL NADU.

Click the "Tests" tab to view the catalogue of tests.
Select the assessments you want to purchase and click on “ Add to Cart”.
The selected assessments get listed in the "Assessment Cart" page where you can increase or decrease the quantity by clicking up arrow and down arrow.
If you have a promotion code, enter the code in the box and click "Compute" button to avail discount.
If you want to add more assessments to the cart, click “Continue shopping” or you can proceed to check out.
Select the "Payment Type" before check out.
Should you have any queries or doubts regarding payments, write to us customersupport@smartcepp.com

Smart-cepp maintains a log of all your purchases. You can click “Order history” to view all your transactions.

TECHNICAL QUESTIONS

Turn off your browser popup blocker before taking assessment.
1.Internet Explorer – Go to Tools - pop-up blocker - Turn off pop up blocker
2.Firefox – Go to Options – Content – uncheck Block pop-up window.

Yes, SMART-cepp works well on low bandwidth connections.

You need a PC with Windows OS and Internet Explorer (version 6.0 and above) or Firefox (version 2.0 and above) as your browser. You also need an internet connection.